Privacy Policy
Last update: 08/04/2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store the information you provide through the website https://moor-captron.com (the Moor Captron).
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We believe you should have clear information about how we use and process your Personal Data. That's why we've created this website – to help you make informed choices. We use various methods to keep you updated on how your data is handled.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer any questions you have and will clarify anything you need to know about how we use your information, within the limits of applicable law. You can contact us by email at: info@moor-captron.com
Your personal data will only be used for the purposes outlined in this Policy.
Personal Data may be processed by us for various purposes, including providing access to the website and connecting you with third-party trading platforms (the 'Services'), enhancing site functionality, protecting our rights and interests, maintaining and delivering the Services, fulfilling regulatory and legal obligations, and carrying out administrative and business activities necessary for the Services' operation.
We also process Personal Data to better understand your preferences and needs.
To use important tools to protect your rights regarding your Personal Data:
To help you exercise your rights, we have substantial resources available. Please contact us at any time to request information about your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer it to you or to a third party, and accommodate your requests accordingly.
Protect Your Personal Data:
Whilst we cannot guarantee absolute security of your Personal Data, we remain committed to employing a range of methods and techniques to protect it effectively.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data Moor Captron collects from individuals and how we process, share, secure, and manage it. This policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access. We define "processing" as any activity involving the use or collection of personal data, including its management, organisation, and storage. Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly collect information from minors and do not permit anyone under 18 to use our services. Should we become aware that we hold information about a child, we will delete it promptly.
2. What Personal Data Do We Hold on You?
When you access our services and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances, or we may gather it by analysing your use of our services and channels, or by receiving information from our third-party partners.
3. You are not required to provide personal information to the company, and there are no consequences if you choose not to.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, we may be unable to offer our services or allow you to access the website.
4. What personal data do we collect? When you visit our website, we gather the following information about you:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and language used), software crash logs, the type of browser used, and information about your device. The information collected is not personal data and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address, provided to facilitate trading activity.
5. The Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds on which the company may process your Personal Data are as follows:
- You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may process your information to meet their legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
- Processing must comply with legal requirements.
Get in touch via email for further details on how we process your information to protect our legitimate interests.
Below, you'll find the reasons and legal grounds we may use when processing your Personal Data.
Scope, Legal Basis
1. We may request your personal information to share with third-party partners when you ask for access to digital trading services. This allows us to process your request on your behalf.
You have consented to the processing of your Personal Data for one or more purposes.
2. To address your requests, questions, or concerns, we need your Personal Data to help us provide answers to any enquiries you may have about our Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
3. We process your personal data to meet legal, administrative, and judicial obligations as required by law.
To meet our legal requirements, processing is necessary.
4. To enhance our services, we may use your personal data. This includes, amongst other things, any crash reports or malfunction data we collect in relation to the services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
The Company or a third party has a legitimate interest that requires the processing of your data.
6. To carry out and manage activities in accordance with our service requirements. This includes back-office functions, business development initiatives, strategic decision-making, and oversight processes.
We need to process your personal data to protect the legitimate interests of the Company or a third party.
7. To carry out analysis, including statistical analysis, we use various analytical techniques to inform our decision-making on a range of issues.
We may process your data when it's necessary to protect the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests—as well as those of third parties—we have implemented appropriate measures to establish and defend legal claims.
We may process your personal data to safeguard our rights, interests, and assets, or those of third parties, in accordance with all applicable laws, regulations, agreements, and our terms and policies.
We may need to process your data to serve the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experiences and manage IP address information.
You can also request that we share your specific Personal Data with third-party trading platforms. When you do so, we will provide your Personal Data to these trading platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners. This allows us to obtain the resources needed to enhance and improve the products and services we offer to our customers.
Where necessary to protect the rights or assets of third parties, the Company is permitted to disclose Personal Data to regulatory authorities, local authorities, or other official bodies.
We may additionally share your Personal Data with potential investors, buyers, or lenders to the Company or other group companies in connection with a proposed transaction (including the transfer or sale of Company assets or assets of other group companies), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group business.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit our website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your settings, and customise the products and services we think you'll enjoy. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device and expire when you close your browser. Other cookies are persistent, remaining on your device for a period of time after you close your browser. We use these to recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us according to their purpose:
1. Cookies are essential
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the site, use its features, and return to pages you've previously visited.
Cookies collect personal data, such as your username and last login date, to confirm you're logged in to the site. These are automatically erased when you close your web browser (session cookies).
2. Functionality Cookies
Cookies allow us to recognise you when you visit our site and to save your preferences.
Cookies collect Personal Data, such as your username and your last login date, to confirm that you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
3. Cookies for performance
We use cookies to gather statistical data on site performance and to help enhance your experience. They also enable us to analyse how our website is being used.
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To prevent or remove cookies, you'll need to adjust your browser settings. Below are links to help you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain features or the entire Website may not function as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The retention of your personal data
The Company will retain your personal data for as long as necessary to fulfil the purpose of processing it, as described in this Policy, or for longer periods as permitted by applicable law, regulations, and relevant orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent to this, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it is no longer required.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—that is, your personal data may be transmitted to a third country or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all those who reside in the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities in accordance with Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@moor-captron.com to request this information.
10. Security of Your Personal Data
We have implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorised access by third parties, or circumstances beyond our control. Where required by law or other obligations outside our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security applied to your Personal Data by those third parties. No data transmission over the internet is completely secure. We cannot guarantee the security of Personal Data you transmit to us online.
11. Links to third-party websites
The website contains links to third-party sites and applications that operate independently of the Company. We are not responsible for how these external websites or apps collect or process your Personal Data. This Policy does not apply to activities conducted through such third-party platforms.
Before accessing or using any third-party website or app, we recommend that you review their privacy policies. We also advise you to exercise caution when sharing Personal Data with these external services.
12. Policy Updates
When visiting any third-party websites or apps we recommend, please review their privacy policies before deciding to access or use them. We also advise that you consider what Personal Data you share with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, to rectify any inaccuracies, and to delete all Personal Data that we no longer require. You may also restrict the types of processing we carry out on your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are accessible to you in relation to the information you provide concerning your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfil it.
Right to rectification
The Company is entitled to rectify inaccurate Personal Data. You are entitled to request that any incomplete or inaccurate Personal Data concerning you be corrected, taking into account the purpose of processing.
Right to erasure
The following reasons apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of Personal Data about you that is based on legitimate interests pursued by us or by a third party; (d) Personal Data are processed unlawfully; or (e) Personal Data must be deleted to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to fulfil an obligation imposed by law under European Union law or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to limit the processing of your information.
If you request that Personal Data be restricted, it may only be retained if you give consent, or in order to establish, exercise or defend legal rights, or to protect the rights of another natural person, or where there is a significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to receive and review your Personal Data that you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to transfer data does not interfere with the rights or freedoms of anyone else.
Right to object
You have the right at any time to oppose any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing your Personal Data, we will not be able to continue unless you can demonstrate that they are outweighed by your rights, freedoms, or interests, or the establishment, exercise or defence of legal rights.
Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may revoke your consent for us processing Personal Data about you at any time. This will not affect the lawfulness of any processing that relied on your consent prior to its withdrawal.
You are entitled to lodge a complaint with the supervisory authority responsible for you.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section.
We will provide you with the information you request, in accordance with your rights under this section, within one month of receiving your request. This timeframe may be extended by up to two months where necessary, depending on the nature and complexity of the request. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless otherwise required, the information you request in accordance with your rights will be provided free of charge. If your request is unfounded, excessive or repetitive, we